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The NVC is operated by a private contractor with more than 400 employees. The Department of State has five supervisory employees who work there. The FBI has one employee assigned to the NVC.
The NVC receives between 15,000 and 20,000 petitions from the CIS of the following types:
When an approved petition is received by the NVC, it is placed into one of three categories (expedite, current, non-current), and sorted by visa classification and priority date. The NVC enters the remaining data that has not already been transferred electronically from the CIS to the NVC. The NVC then assigns a case number which consists of the three letter consular post designator, the Julian date (+500) and the number of petitions designated for that particular post that day.
Typically, the NVC has approximately two million files on hand on any particular day. Bar codes are used to track transfers and file locations and prevent misfiling or other record loss.
Expedite files consist of the following types of filings:
These files and processed and transferred to overseas consular posts within one week of initial receipt. The only exception is in cases where a security advisory opinion is required. In such cases, the NVC will forward the case together with the security advisory opinion when it is received.
Standard review cases involve files that are to be sent to most of the overseas visa posts. When one of a case is determined to be “current” (the beneficiary’s priority date is earlier than the Visa Bulletin cutoff date – if any – for the beneficiary’s preference category and country of chargeability), the NVC performs the following steps:
So called “appointment review” files are those that are sent to the approximately 35 overseas consular posts where the NVC also schedules the visa interview appointment dates. When one of these cases is determined to be “current,” the NVC follows the same steps as with “standard review” files, with the following differences:
Contact information:
Fax:
(603) 334-0791
Mailing address for case inquiries only:
National Visa Center
32 Rochester Avenue
ATTN: WC
Portsmouth, NH 03801-2909
Telephone number: You will need your case number or CIS receipt number from your
approval notice when calling
(603) 334-0700
Automated Voice Response-24/7
Operator hours-Monday-Friday
7:30am to 8:45pm Eastern time